KIFFIK online privacy policy

July 2022

  1. Information we collect

    We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, name, phone number, address, job title and place of employment which you submit to us through the registration process at the Site.

  2. Information collected via Technology

    To use the Service, you do not need to submit Personal Information. You may provide Personal Information when requesting additional information or for the Company to contact you. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using Google Analytics.

  3. Children’s Privacy

    The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at support@kiffik.com.

  4. Privacy Policy Overview

    This online privacy notice (“Privacy Policy”) explains how we handle the Personal Data provided to us on websites and other digital services and products controlled by KIFFIK that link to this Privacy Policy (collectively, “KIFFIK sites”). KIFFIK is the data controller for the processing of Personal Data under applicable law. This Privacy Notice does not apply to KIFFIK sites that do not link to this Privacy Policy or to third-party Web sites to which KIFFIK sites may link.

  5. Personal Data you provide when visiting KIFFIK sites

    KIFFIK collects Personal Data that you provide on KIFFIK sites, for example, when requesting information to receive marketing information, contact KIFFIK sales and customer service, or respond to KIFFIK questionnaires or surveys. This could include:

    • Contact information such as your name, address, phone number, or email address

    • Registration information such as your username and password

    • Employment, education and other background information when you inquire about employment with KIFFIK

    • Content you may provide (for example, when you complete our Online Contact Form or submit other information)

  6. Personal Data you share during other interactions with KIFFIK

    You may contact KIFFIK to ask questions and make additional contacts with members of the Kiffik team. If you communicate with or request information from KIFFIK, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

  7. Information that may be collected automatically

    When you use the KIFFIK sites, we also may collect certain usage and device information automatically as described below.

    1. IP address

      We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the KIFFIK sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about KIFFIK sites and to customize content.

    2. Cookies and other tracking technologies

      We do not currently, but we may in the future also collect information about your use of KIFFIK sites through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A “Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of “clickstream” data that shows your previous activities on KIFFIK sites.

    3. Disabling Cookies

      To learn more about cookies and other tracking technologies, including how to disable them, please visit https://www.allaboutcookies.org/, or contact us at support@kiffik.com. Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.

    4. Information collected from other sources

      We may combine information about you from a visit to one KIFFIK Site with information about you from visits to other KIFFIK sites. We may also combine information about you that is collected through the KIFFIK sites with information that we have collected offline, as well as with information provided to us by third parties, such as third-party list providers.

  8. How we use your information

    We use your Personal Data to provide you the information request, communicate with you, improve your experience on the KIFFIK sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time to permit you to ask any questions regarding its use, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable law

    1. Providing information you request

      If you choose to purchase a product or receive our services, we use the Personal Data that you provide through KIFFIK sites to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.

    2. Marketing

      You may also receive marketing information from KIFFIK and related affiliates, such as offers regarding KIFFIK related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

    3. Customized user experiences

      The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our KIFFIK sites easier to use and navigate as well as to personalize the content provided on KIFFIK sites by anticipating the information and services that may be of interest to you.

    4. Business improvement

      In order to discover new facts that could help KIFFIK better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs, KIFFIK analyzes the information that you have provided. For these purposes KIFFIK does not use information that can directly identify you.

    5. Site analytics and improvement

      We may use the information that you provide and the information we collect automatically about your use of the KIFFIK sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.

  9. Legal basis for processing

    Under data protection laws, KIFFIK must have a legal basis to process your Personal Data. The legal basis that applies in an instance will depend on for which of the specific purposes described above KIFFIK is processing your Personal Data:

    1. Consent Requested and Received

      In certain cases, KIFFIK may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section. Please note that the withdrawal of consent will not affect processing which has already occurred.

    2. When Required

      In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.

    3. When Consent is Implied

      In still other instances, KIFFIK may process your Personal Data based on legitimate interests of KIFFIK in communicating with you about our business, scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us at support@kiffik.com.

  10. Information we share

    We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

  11. Affiliates, vendors and suppliers

    We have relationships with suppliers, distributors and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to KIFFIK. We will not authorize these parties to use your Personal Data for any purpose that is not related to KIFFIK and its related affiliates business operation. We may also share your Personal Data with affiliates to offer and provide information about affiliate products and services. We do not share Personal Data from countries that require consent, unless consent has been obtained in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Notice.

  12. Legal rights and obligations

    In certain limited circumstances, KIFFIK may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the KIFFIK sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

  13. Change in organization

    In the event KIFFIK decides to reorganize or divest our business through sale, merger, or acquisition, KIFFIK may share Personal Data about you with actual or prospective purchasers. We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

  14. Children privacy

    KIFFIK does not knowingly collect or use any Personal Data directly from children on KIFFIK sites (KIFFIK defines as “children” as minors younger than 18). We do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

  15. Your control over your Personal Data.

    You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You may have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact us at support@kiffik.com.

  16. Data security

    KIFFIK maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the KIFFIK sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. KIFFIK cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to KIFFIK sites, you must weigh both the benefits and the risks.

  17. Third party sites and social media plug-ins

    This privacy notice does not apply to KIFFIK sites that do not link to this privacy notice, or to third-party Web sites to which KIFFIK sites may link. KIFFIK sites may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit KIFFIK sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our KIFFIK Site, the social media plug-in allows that social media Web site to receive information that you have visited our KIFFIK Site. The social media plug-in also allows the social media Web site to share information about your activities on our KIFFIK Site with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.

  18. Accessing our sites globally

    This site is owned and operated by KIFFIK in the United States, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a country other than the United States, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Privacy Notice in an effort to keep your information secure. By using this site, you understand that your Personal Data will be stored and processed in the United States and in any country to which we may transfer your information in the course of our business operations.

  19. Notice to California residents regarding California Resident Privacy Rights

    Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of Personal Data that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us at support@kiffik.com. As a California resident, you may have the right to:

    • Know how your personal information is used;

    • Access, request and receive the personal information we have collected in a portable manner;

    • Object to having your data sold or shared; and

    • Request that we delete your personal data.

    • To submit a request contact us at support@kiffik.com

  20. Changes to our Privacy Policy

    We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date.